Safe payment on our website
Can I see the product in person before buying?
While we don’t have a physical showroom, we’ve designed our online experience to feel just as immersive.
Each product page is filled with detailed imagery and thoughtfully written descriptions to help you shop with clarity and confidence.
Still have questions? We’re just an email away—always happy to help you find the perfect piece.
How much does delivery cost?
At Mirra Interiors, we’re committed to making stylish living as seamless as possible—including affordable delivery options.
That’s why we offer $17 flat-rate shipping on eligible homewares* under $200—and free shipping on eligible homewares*, when you spend $200 or more.
For larger or specialty items, shipping is calculated at checkout based on your location and the item’s size and weight—so you always get the most accurate rate.
For full details, visit our Shipping Policy.
*some exclusions apply, please refer to the product description for eligible items.
How long does delivery take?
We aim to get your home decor to you as quickly as possible.
Homewares orders are typically processed within 1-3 business days.
Delivery timeframes may vary depending on your location and the item(s) ordered. Once dispatched, most deliveries usually arrive within:
- Metro: 3–7 business days
- Regional: 5–14 business days
If your order includes multiple items, they may be sent from different warehouses. This means you could receive your order in separate shipments across a few days—ensuring the fastest possible delivery to your door.
For full details, visit our Shipping Policy.
Do you ship internationally?
At this time, we ship to most addresses across Australia.
If you’re located outside of Australia and interested in placing an order, please get in touch—we’re happy to explore international shipping options where possible.
Can I track my order?
Absolutely! Once your order is dispatched, you’ll receive a tracking number via email or SMS to monitor its journey.
Are there items that cannot be returned for an exchange?
Due to their size, weight, and shipping complexity, some items are not eligible for return due to change of mind or incorrect selection.
This includes:
- Furniture, mirrors, lamps, rugs, and artwork
- Selected large or oversized homewares, as noted on their product pages
- Sale, Clearance or sample items
We recommend reviewing product details carefully before purchasing—and if you have any questions, our team is always here to help.
What if my item arrives damaged or defective?
If your item arrives damaged or faulty, please reach out to us within 48 hours of delivery.
We’ll make it right—whether that means a replacement, repair, or refund. To help us process your claim quickly, be sure to take clear photos of both the damaged item and the packaging. This step is essential for a smooth resolution. We're here to help every step of the way.